Care Plans
Website Support & Care Plans
Jade WebArt Care Plans give you access to our professional support ticket system for website fixes, updates, troubleshooting, and improvements.
Choose a monthly plan for ongoing support or purchase one-time support minutes when needed.
How Support Works
- Create your support account
- Select a support plan
- Submit support tickets anytime
- Track your support minutes
- Receive priority service based on your plan
One-time support minutes never expire. Monthly care plan minutes reset automatically each billing cycle.
Choose Your Support Plan
Step 1: Create your support account. Step 2: Choose a plan to activate support minutes.
One-Time Support
Minutes Never Expire
- 60 Support Task Minutes
- Access to Support Ticket System
- Website Fixes & Troubleshooting
- Content Updates & Small Changes
- Use Anytime Until Minutes Are Used
Starter Care Plan
Essential Support
- 60 Support Minutes Per Month
- Minutes Reset Monthly
- Access to Support Ticket System
- Website Fixes & Updates
- Plugin & Software Updates
- Priority Support
Premium Care Plan
Most Popular
- 180 Support Minutes Per Month
- Minutes Reset Monthly
- Priority Support
- Website Improvements
- Plugin & Software Updates
- Monthly Website Review
- Strategy Support
- Google Analytics Review
- 2 Social Media Posts
- 1 SEO Blog Post
Elite Care Plan
Highest Support
- 300 Support Minutes Per Month
- Minutes Reset Monthly
- Highest Priority Support
- Website Improvements
- Plugin & Software Updates
- Monthly Website Strategy Call
- Monthly Website Review
- Google Analytics Insights
- 4 Social Media Posts
- 2 SEO Blog Posts
- Reputation Management Support
Frequently Asked Questions
Do I need to create an account before purchasing?
Yes. Creating a support account allows our system to track your support tickets and support minutes.
Do one-time minutes expire?
No. One-time support minutes never expire.
Do monthly minutes roll over?
No. Monthly support minutes reset every billing cycle.
How do I submit support tickets?
Once your account is created you can submit tickets through the Jade WebArt support dashboard.
